Privacy Policy

Overview

This Privacy Policy explains how Local Ecom Hero collects, uses, and shares information when you visit localecomhero.com, register for a webinar, or choose a free or paid ticket.

Information we collect

Registration information: information you submit for webinar access, such as your name and email address.
Ticket information: whether you select a free ticket or a paid ticket option.
Payment information: when you choose a paid ticket, payment details are collected and processed by a third-party payment provider. Local Ecom Hero may receive transaction details such as payment status, amount, and a transaction reference, but does not need to receive your full payment-card number.
Technical and usage information: normal website data such as IP address, device and browser type, referring pages, pages viewed, timestamps, and cookie or similar technology data.
Communications: information you provide when you contact us.

Cookies and similar technologies

We and service providers may use cookies or similar technologies to operate the site, remember choices, understand site performance, and help protect the registration and payment process. Browser controls may let you block or delete cookies, although parts of the site may not work as intended afterward.

How we use information

We use information to provide and administer webinar access; record and fulfill your ticket choice; process paid-ticket transactions through payment providers; send access details, service messages, and relevant updates; respond to questions; maintain, troubleshoot, measure, and secure the site; prevent misuse; and comply with applicable obligations or enforce our terms.

We share information only as reasonably needed with providers that help us operate the website and webinar, deliver communications, analyze performance, host data, prevent fraud, or process payments. Those providers handle information for their services and may have their own privacy terms. We may also disclose information when reasonably necessary to protect rights, safety, or the service, respond to lawful process, or in connection with a business reorganization. We do not describe payment providers as acting under this Policy when they process information under their own policies.

Retention

We keep information for as long as reasonably needed for the purposes described here, including providing webinar access, maintaining transaction and operational records, resolving disputes, enforcing agreements, and meeting applicable obligations. Retention periods vary with the type of information and why it is held.

Security

We use reasonable administrative, technical, and organizational measures intended to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your choices

You may choose not to provide optional information, use browser settings to manage cookies, and use any unsubscribe option included in non-essential email. You may also contact us through localecomhero.com to ask about, correct, or request deletion of information you provided. We may need to verify a request and may retain information where reasonably necessary for the purposes described above.

Minors

The website and webinar are not directed to children under 13, and we do not knowingly seek personal information from children under 13. If you believe a child has provided information, contact us through localecomhero.com.

International processing

Local Ecom Hero and its providers may process information in countries other than the one where you live. Privacy protections and government-access rules may differ across those locations.

Updates to this Policy

We may update this Policy as our services or practices change. We will post the revised version here and update the date above. Your continued use of the site after an update is subject to the revised Policy.

Contact

For privacy questions or requests, contact Local Ecom Hero through localecomhero.com.